Cancellation policy

Last updated: 20 September 2026

Scan Cards Monthly Service

Eligible Scan Cards orders include a one-time payment for the physical card and an automatically renewing service subscription charged at $9.99 per month. The first renewal date and billing frequency are displayed at checkout and confirmed by email.

You can cancel the monthly service at any time before the next renewal through the customer or subscription-management link in your order emails, or by emailing help@scancards.co. Cancellation takes effect for future renewals. It does not normally refund a renewal that has already been charged, except where required by law or where we agree otherwise.

Cancelling the monthly service does not automatically return or refund the physical card. Physical-card returns are governed by our Return and Refund Policy.

If the service is started during any statutory cancellation period at your express request, the legal consequences of cancellation will be explained at checkout or in your order confirmation. Nothing in this policy limits rights that cannot lawfully be excluded.

If a payment fails, we may retry it or pause the service. We will not charge cancellation fees. To request help, email help@scancards.co.